Fractional Ecommerce & Customer Growth Consultant
I help premium consumer brands improve conversion, strengthen customer retention, and create scalable growth strategies across ecommerce, customer experience, operations, and retail.
With 20+ years of experience leading commercial organizations, I bring a hands-on, cross-functional approach that connects brand vision with measurable business outcomes.
Currently SVP Commercial overseeing Ecommerce, CX, Operations and Technology.
Engagements available as:
Project-based consulting | Monthly retainers | Fractional leadership | Advisory support
Services
Whether you need executive-level support, a fresh perspective, or a strategic growth partner, I help brands identify opportunities, solve operational challenges, and create stronger customer experiences.
Fractional Ecommerce Leadership
Executive leadership for founder-led brands that need strategic direction without a full-time hire.
Ecommerce Growth Audit
A focused review identifying opportunities across conversion, merchandising, retention, and customer journey.
Loyalty + Retention Strategy
Build stronger repeat purchase and customer relationships.
Customer Service + Operations Optimization
Improve support, fulfillment, and post-purchase experience.
Omnichannel + Retail Strategy
Connect physical and digital experiences to create stronger customer relationships.