Fractional Ecommerce & Customer Growth Consultant
I help premium consumer brands improve conversion, strengthen customer retention, and create scalable growth strategies across ecommerce, customer experience, operations, and retail.

With 20+ years of experience leading commercial organizations, I bring a hands-on, cross-functional approach that connects brand vision with measurable business outcomes.

Currently SVP Commercial overseeing Ecommerce, CX, Operations and Technology.

Engagements available as:
Project-based consulting | Monthly retainers | Fractional leadership | Advisory support

Services

Whether you need executive-level support, a fresh perspective, or a strategic growth partner, I help brands identify opportunities, solve operational challenges, and create stronger customer experiences.

Fractional Ecommerce Leadership

Executive leadership for founder-led brands that need strategic direction without a full-time hire.

Ecommerce Growth Audit

A focused review identifying opportunities across conversion, merchandising, retention, and customer journey.

Loyalty + Retention Strategy

Build stronger repeat purchase and customer relationships.

Customer Service + Operations Optimization

Improve support, fulfillment, and post-purchase experience.

Omnichannel + Retail Strategy

Connect physical and digital experiences to create stronger customer relationships.